If I cancel Ylopo, do I keep all my leads and data — or does it disappear?
Your leads are yours. They don't disappear when you cancel.
Ge is direct: when you cancel Ylopo, your leads go with you. The contacts in your database were generated under your brand, entered into your system, and belong to you — not to Ylopo. Before canceling, you can export your full database and import it into any CRM.
Ge emphasizes this point because it's a common fear: that walking away from a lead gen platform means losing years of accumulated contacts. With Ylopo, that's not the case. The database you built is an asset you own outright, and Ylopo has no claim on it after cancellation.
Your database is yours
Every lead in your Ylopo account is your property — not Ylopo's. Cancel and your contacts come with you, not to Ylopo's servers.
Export before you cancel
Before canceling, export your full lead list from the dashboard. The data is yours and you can import it into any CRM to keep working your pipeline.
No data hostage-taking
Ylopo doesn't impose data lock-in conditions. There are no restrictions on exporting your contacts, and nothing disappears when you leave.
"If I leave Ylopo, do I lose my leads?"
We get why it comes up. You've put real time and money into building your database. And the last thing you want is to find out the platform owns what you built.
So let us be upfront: your leads are yours, full stop. When you cancel, you leave with everything. Nothing gets wiped, nothing gets retained, nothing disappears.
The reason nothing disappears
Here's the thing: nothing disappears because the leads were never ours to begin with. Every contact that comes through Ylopo lands in your database under your brand.
The ads running on your behalf carry your name. The property search portal your prospects use is branded to your business.
The relationship those leads have is with you. We're the infrastructure that generated them and the AI that followed up, but ownership was always yours. That's the foundation everything else is built on.
What you take with you when you go
Once that's clear, the practical side gets pretty simple. Before canceling, a full export of your database takes just a few minutes through the platform dashboard.
Here's what that file contains:
| What's included in your export | Details |
|---|---|
| Contact information | Names, emails, phone numbers |
| Activity history | Every touchpoint and interaction logged |
| Notes | Everything your team has recorded |
| Lead source data | Where each contact originated |
| Pipeline status | Current stage for each lead |
You import that spreadsheet into whichever CRM you're moving to. Your pipeline keeps moving without missing a beat. No rebuild, no starting over, no lost context on leads you've been nurturing for months.
Why we built it that way
The reason that export is so complete, and the reason we don't make leaving harder than it needs to be, comes down to what we actually believe about client relationships.
Keeping someone on the platform because walking away would cost them their database isn't retention. It's a trap.
And we're not interested in building a business that way. We'd rather earn your continued business by producing results.
If Ylopo stops making sense for you, you should walk away with everything you built. That's the only version of this that's actually fair.
What "everything you built" keeps producing
Turns out, the database you take with you doesn't stop working once you've moved on. Real estate leads have long cycles, often 12 to 24 months or more, which means contacts you generated on Ylopo can close well after you've switched platforms.
A few things worth keeping in mind:
- Leads generated now can close 6–24 months down the road
- Activity history and notes travel with you, so context isn't lost mid-nurture
- Long-cycle contacts don't reset when you switch tools. They pick up wherever you left off
- Your database is a long-term asset that compounds over time, regardless of which platform you're currently using
The database you build while on Ylopo doesn't belong to a chapter of your business. It belongs to the whole story.
Ready to start building that story? Let's talk.
That whole story starts with generating the right leads in the first place. And that's where we come in. At Ylopo, we offer:
- AI-driven lead generation
- Behavioral lead nurturing through our Ylopo AI text and AI voice
- Dynamic remarketing that keeps your brand in front of prospects over the long haul
- A full seller suite designed to help you win listings and stay top of mind
Everything we build is designed to grow your business and your database, an asset that's yours to keep, carry, and compound on for years.
If you're exploring whether Ylopo is the right fit, we'd love to walk you through what the platform looks like in practice. No pressure, no pitch theater. Just a real conversation about what you're trying to build and whether we can help you get there faster.
Schedule a demo today and see how we help agents and teams grow pipelines they own for life.
Build a database that belongs to you
Every lead Ylopo generates is yours to keep — whether you stay for one year or ten. Book a demo to see how it works.
"This is one of my favorite questions to answer because the answer is so simple: your leads are yours. Full stop. When you cancel Ylopo, you do not lose your database. Your contacts don't get wiped, deleted, or retained by us. Everything you generated while on the platform is your property, and it leaves with you."
"Here's how that works in practice. Every lead that enters your Ylopo system lands in your database under your brand. Those contacts were generated by ads running under your name, driving people to a search portal that has your branding on it. The relationship those leads have is with your business, not with Ylopo. We are the infrastructure that generated the leads and the AI that followed up with them — but the contacts themselves were never ours to begin with."
"Before you cancel, we'd recommend doing a full export of your lead database through the platform dashboard. It's a straightforward download — you get a spreadsheet with your contact information, notes, activity history, and whatever your team has recorded. You take that file, import it into whichever CRM you're moving to, and your pipeline continues. Nothing disappears."
"I want to be direct about why we don't do data lock-in: it would be a terrible business practice and it would conflict with everything we believe about how to earn client loyalty. If someone stays with Ylopo because leaving would mean losing their database, that's not a relationship — that's a hostage situation. We'd rather earn your continued business by producing results. And if you leave, you leave with everything you built. That's the right way to do it."
"One thing worth knowing: even after you cancel, the leads you generated over your time with Ylopo keep producing closings — sometimes for years. Real estate leads have long cycles. A lead you generated 18 months ago on Ylopo might close six months after you've moved to a different platform, and that commission is still yours because that lead is still in your database. The database you build is a long-term asset, and it belongs to you."
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